top of page

Montage Services FAQ
 

Can you assist with song choice?

While we are happy to provide recommendations, we understand that song choices are deeply personal. Feel free to choose your own two songs, each approximately 3 minutes long, that hold special meaning for you. Let us know your selections, and we'll seamlessly integrate them into your montage to make it even more meaningful.

How do I submit my photos?

Please share all your photos in a Google Drive folder, arranged in the sequence you'd like them to appear in the video. Title the photos with identifiers such as "Groom 1," "Groom 2," "Bride 1," "Bride 2," "Couple 1," "Couple 2," etc.

Why are
pre-wedding photos important?

Pre-wedding shots are a crucial element in creating a captivating and personal montage. Providing at least 10 pre-wedding shots, capturing you in your best attire, adds charm and interest to your video, making it a more memorable experience.

How many photos can I include in my wedding montage?

We recommend selecting 50-70 photos for your montage to ensure a well-paced and memorable video experience. I do no limit the amount of photos and videos.

​What information do you need for the video title?

Please share both your name and your fiancé's name. We'll use this information to personalize the video title. If you have specific requests on how you'd like your montage to start, feel free to let me know, and I can customize it accordingly.

Can I add captions to my video?

Absolutely! Let us know if you have specific captions in mind, such as memories from your dating days, childhood stories, and more.

Do you offer scanning services?

Yes, we provide scanning services at a fee of $30.00 to assist you in obtaining the best quality images for your montage. This helps prevent very low video quality and pixelation.

Why is it important to scan my photos?

For optimal video quality, please scan your photos. Taking pictures of printed photos can result in very low video quality and pixelation. Aim for a photo size of around 50MB for the best resolution. If you own an Iphone or Android

What is the turnaround time for the finished product?

For photo-only orders, the turnaround time is approximately 2 week. For video footage and montages, please allow up to 3 weeks. Urgent orders requested within 3 days of the event can be accommodated with a $30.00 surcharge. We value your time and strive to deliver quality work promptly

Can I make changes to the montage

Yes, you can request changes to the montage. However, it's best to have all photos and materials prepared before editing begins.

Editing is a meticulous process, and every adjustment affects the timing and flow of the entire project.

 

Please note, no additional photos or videos can be added after the Final  4K video is delivered. If changes are required at that stage, a fee of $50.00 to $90.00 will apply, depending on the complexity of the adjustments.

For montages that extend beyond 1 month of editing

For montages that require more than one month of editing due to client requests to wait for clips or video, an additional fee of $20.00 will apply for each subsequent month.

How will I receive the final video, and what is the payment process?

A private, non-downloadable video will be shared with you on YouTube once the first draft is completed. Once you are satisfied, a downloadable copy will be issued to you upon receipt of payment via PayLah or PayNow. Your satisfaction and convenience are our priorities. All photos will be deleted after the event or after being handover

​

By working with Bao Bao montages you agree to the above terms and conditions stated in the FAQ .

bottom of page